Operations & Marketing

Joanne has spent over 20+ years in insurance, starting out in broker networks before moving into retail, underwriting and wholesale – and back to networks again! Previous roles include Brand Director at Gallagher, one of the world’s biggest brokerages, and Head of Group Marketing & Communications at Giles. A key part of Joanne's role is to help build the most exciting proposition for our members, to grow the network and to build the brand. She is involved in every aspect of the network operations from service development to key partner relationships.

Melissa is an integral part of the marketing & comms team, doing aa job share role with Philippa. A key part of her role is working with our key partners to support delivery of the agreed marketing plans, communications and campaigns, as well delivering the network' s own marketing plans. Melissa is responsible for content across all our communications channels including Connect our member intranet, InTouch our member newsletter and our online forums and blogs, to name a few.

A key part of Philippa's role is implementing the marketing and communications activity. This includes delivery of marketing materials and collateral, internal and external communications, content creation, brand awareness and lead generation campaigns as well as new product/service developments and new partner launches. Philippa is an integral member of the marketing & comms team which is responsible for the management of the core communications channels.

Vicki has a wealth of network and insurance experience having spent over 30 years in the insurance business including Commercial underwriting and Team Leader roles with both RSA and Ageas. Prior to joining Cobra Network she was Operations Manager at Purple Networks. Vicki is responsible for member onboarding, supporting agency applications and delivery of membership events.

Jenny started working in financial services in 1994, initially for Iron Trades before moving into broking. She obtained her ACII and became a chartered insurance broker. In 2008, she joined Cobra Network as a compliance consultant. Having worked as a broker she understands our members and can show them that, rather than being a stumbling block, compliance is a way to enhance their firm’s professionalism.

Lisa started working in insurance broking in 1988 and has undertaken various sales roles before settling into a compliance role. Lisa looks after the Cobra Network brokers in the South region. Lisa is passionate about all aspects of compliance and look forward to sharing that passion within the network.

Kerry has spent over 40 years in the insurance sector, initially starting with Commercial Union in the early 80’s. The majority of her career has been spent in business development roles and indeed Kerry was a Strategic Account Manager for Cobra Network. Kerry has now returned to Cobra in a new operational role as Project Manager and will help to deliver various new innovations to the Network both internally to the team and externally to our members.